Refund Policy
NG Cyber Clinic India Pvt. Ltd. Refund Policy
Thank you for choosing NG Cyber Clinic India Pvt. Ltd. for your cybersecurity needs. We understand that unforeseen circumstances may arise, and we are committed to providing a fair refund policy. This policy outlines the conditions under which you may be eligible for a refund for our cybersecurity services.
Definitions
Company: NG Cyber Clinic India Pvt. Ltd.
Services: Cybersecurity services and arrangements offered by NG Cyber Clinic India Pvt. Ltd.
Order: Your request to purchase cybersecurity arrangements and services from NG Cyber Clinic India Pvt. Ltd.
You: The individual or entity purchasing the cybersecurity services.
Your Order Cancellation Rights:
You have the right to cancel your order for NG Cyber Clinic India Pvt. Ltd.’s cybersecurity services and arrangements within 7 days of the service start date. This cancellation right applies without needing to provide a reason.
To exercise your cancellation right:
You must inform us of your decision within 7 days of the service start date.
You can inform us by sending a clear email stating your intent to cancel to: ashok.benial@cyberclinictech.com
Refunds:
If you cancel your order within the 7-day window, you will receive a full refund of the service cost.
Services rendered: We will deduct the cost of services already rendered before your cancellation request from the refund amount. This may include initial assessments, configuration work, or any other services completed before the cancellation date.
No refunds: We will not be able to offer refunds for cancellations requested after the 7-day window or for services completed in full.
Processing Refunds:
Once your cancellation request is approved, we will process your refund within 30 days
Refunds will be issued to the original payment method used for the purchase.
Refunds will be issued to the original payment method used for the purchase.
Please Note:
This policy is subject to change at any time. We will update this policy on our website and notify you of any changes.
This policy is in addition to your rights under applicable law.
Contact Us:
If you have any questions about our refund policy, please contact us at ashok.benial@cyberclinictech.com